Policies

ARRIVAL TIME
Please arrive 15 minutes prior to your scheduled appointment time. If you arrive late, we cannot guarantee the full length of your service.
RESERVATION POLICY
For spa appointments that are longer than one hour or for multiple appointments in one day, we do ask that you provide us with a credit card to reserve your appointment time. Your card will not be charged unless you fail to meet our cancellation policy.
CANCELLATION POLICY
Appointments of 45 minutes+ have been especially reserved for you. If you need to cancel, please do so with a minimum of 24 hours notice. Failure to do so will result in a 50% charge of your service.
SPA ETIQUETTE
Please respect the tranquility of our spa environment by turning off your cell phone during your visit to maintain a serene ambiance. Also please note that all treatments require the removal of jewelry. We recommend you leave your valuables at home; we are not responsible for lost items.
GRATUITIES
Gratuities are not included in the price of any service. For those wishing to show appreciation gratuity envelopes are available at the front desk of the spa. We ask that you please bring cash for the gratuity.